Overview

ClearDu’s Collections CRM is purpose-built for managing high-volume recovery operations. It centralizes borrower data, loan information, communication history, and agent actions into one unified dashboard—enabling smarter prioritization and faster resolutions.

Designed specifically for debt collections, the CRM ensures complete visibility across digital, calling, field, and legal touchpoints while maintaining audit-ready compliance.

Key Capabilities

360° borrower and loan profiles

Portfolio-wise and Ageing based segmentation

Task creation, follow-ups, and escalation tracking

Agent productivity and performance monitoring

Complete communication and action audit trail

Borrower data is updated as provided by the lenders

Accounts are segmented by total due, bucket, risk

Tasks and outreach workflows are auto-assigned

All interactions are logged automatically

Managers track outcomes in real time

Business Impact

Higher right-party contact rates

Faster resolution cycles

Improved agent efficiency

Ideal For: Banks, NBFCs, MFIs, FinTech lenders and ARCs