Overview

ClearDu’s Pre-Due & Charges Collection solution helps lenders engage borrowers before instalments are missed and outstanding charges accumulate. By using timely reminders, personalized nudges, and consistent follow-ups, lenders can significantly reduce bounce rates and rollovers into delinquency. This solution focuses on preventive collections—ensuring borrowers are aware of upcoming dues, penal charges, and outstanding fees while enabling easy repayment through digital channels.

Key Capabilities

Pre-due reminders via SMS, WhatsApp, IVR & Calling

Penal, bounce, and other charge communication

Automated reminder schedules

Digital payment enablement

Loan accounts nearing due date are updated as provided by the lenders

Pre-configured reminder workflows are triggered

Borrowers receive multi-channel nudges

Payments are tracked in real time

Missed dues are escalated seamlessly

Business Impact

Lower bounce rates

Reduced delinquency entry rates

Improved on-time payment behavior

Reduced downstream recovery costs

Healthier portfolio performance

Ideal For: Retail lenders, MFIs, NBFCs, Digital lending platforms